our solutions

Remote and On-Site Services

overview

Manage it your way

Whether you need tailored on-site support, have 100% remote needs, or need a hybrid solution in place, our team will make it happen. With preventative and proactive measures designed to catch a problem before it become an inconvenience, we’re dedicated to monitoring your systems and implementing solutions to keep your downtime as minimal as possible.

  • Increased Efficiency

    Remote access to your systems allows us to perform backups and updates while you’re offline decreasing the amount of time you wont have access to your stuff. We’ll always leave you a note so you know we were there.

  • Remote Help Desk

    Having remote assistance allows our team to begin troubleshooting from the moment an inquiry falls across our desk. With quick access the problem at hand can be identified and fixed with limited downtime.

  • Secure Support

    TiTP uses highly efficient and reliable state-of-the-art tools that always allow for endpoint verification. You can watch us work while we remote in. We won’t look for pictures of your cute puppy, we promise.

  • Increased Efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Flexible to Your Needs

    Sometimes remote access alone doesn’t solve the problem. Need us to check out some on-premise issues? No worries! We’ll send one of our trusted techs there as soon as possible.